Redesigning a customer portal experience

This is the story of how I helped Cigna Global meet their customers’ demands and realise the vision of a brand new portal, designed for the future of customer self serving.

A passionate collaborator

Some of the organisations I have worked with:

I advise teams on how to design and develop digital products that better meet the needs of their users. Using over a decade of digital industry experience I design clean, engaging and user friendly interfaces which deliver better results for both businesses and clients.

 

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User experience designer. Collaborator. Optimiser. Visual thinker.